Here at Crystallized Photography family means everything. Since you are about to become part of our family that means, that to us; YOU mean everything.
Therefor & to show our appreciation of you shopping & spending time here we want to back everything you do on our site and in our family with a complete guarantee. The guarantee goes as follows:
ANY customer of Crystallized Photography who experiences any issues or negative experiences with our products can require and is eligible for a complete full 30-Day Replacement Guarantee. The guarantee is up for 30 days after you receive your order.
To summarize, if you experience ANY issues within 30 days of receiving your product we will replace it 100 % cost-free. You simply have to send a message and we will sort it out for you as fast as possible.
All we require is that you send the product back to us. Simply contact us for the return address.
Buying online can be a daunting task and we want to make sure that you feel this will be a 100 % ZERO risk experience. Completely risk-free. If you do not like your purchase - no hard feelings, we will make it right.
We have 24/7-365 customer ticket service, we will do our best to answer anything you might have on your mind within a few hours. Please allow up to 24 hours for us to respond - we might need to investigate further to give you a proper response.
Click the "Contact Us" tab in the main menu to contact us immediately if you need to do so. We will get back to you within 24 hours. Thank you!
We appreciate you being a part of our family.